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About Our Service

Appliance Service Repairs

Fisher & Paykel Customer Care is open 24 hours 7 days a week to provide assistance with Cooking, Dishwashing, Refrigeration and Laundry appliances. This allows you to speak to a real person on any questions you may have relating to your Fisher & Paykel appliances. No one is better to service your product than you locally trained and supported Fisher & Paykel service technician.

Outside the major cities we oversee a national team of authorised service agents. Their training and equipment is regularly updated to ensure you receive the best possible care.

Benefits of Local Service

  • Fisher & Paykel technicians are fully trained and are equipped with diagnostic tools to service your appliance.
  • Excellent 1st time fix rate for services done by Fisher & Paykel Appliances.
  • Fisher & Paykel supplies genuine parts and accessories so you can be sure the product performs the way it was designed.
  • Flat rate labour fee ($115.00) regardless of time for all services and repairs completed in your home (parts are an additional cost).

Areas We Cover

Local franchise Fisher & Paykel service technicians are available in most metropolitan and some regional areas such as:

Auckland

Auckland: North to Hatfields Beach, Dairy Flat, Albany, Whenuapai, Waitakere, Bethels Beach. South to Orere Point, Hunua, Drury. Does not include Waiheke Island.

Hamilton

Hamilton: Urban and Surrounding Area.

Rotorua

Rotorua: Metropolitan area.

Tauranga

Tauranga: Katikati to Papamoa.

Napier / Hastings

Napier Hastings: Urban and Surrounding Area.

Palmerston North

Palmerston North: Including Feilding and Ashhurst.

Wellington

Wellington: North to Upper Hutt, Porirua. Waikanae South to Wellington Central, Wainuiomata.

Nelson/Marlborough

Nelson, Stoke, Picton, Blenheim, Kaikoura

Christchurch

Christchurch: Christchurch central. North to Brooklands, Kainga, Belfast. West to Templeton, Prebbleton. South to Halswell, Governors Bay, Lyttleton.

Dunedin

Dunedin: Dunedin central. North to Port Chalmers, Sawyers Bay. West to North Tairei, Wylies Crossing, Allenton, Mosgiel.

Areas not specifically listed as covered by our Franchisee service technicians, will be covered by our nationwide Authorised Service Centre network.

Call us 24/7 on 0800 372 273 and we can provide you with the contact details of our Authorised Service Centres.

Customer Care

24 hours, 7 days a week
0800 372 273
Questions or comments? Contact us

Request a Service Online

Find your local Fisher & Paykel trained service technician, or book your Service Request Online.

Fill in the form below to book a Fisher & Paykel trained and supported service technician. In some regional areas we will recommend a technician to service your Fisher & Paykel appliance

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