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About Our Service

Peace of mind purchase

Fisher & Paykel Appliances has a 24 hour inquiry service that allows you to speak to a real person about any questions you might have about your products. Our Customer Care Representatives can offer advice on which appliance will best suit your needs, and provide extensive product knowledge on how to use your current Fisher & Paykel products. We can also arrange for a qualified service technician to install selected products for you and tell you where your nearest Fisher & Paykel dealer can be found. Nobody is better qualified to install, service and repair your Fisher & Paykel and DCS household appliance than our network of specially trained service technicians.

Factory Service

Assistance and complete servicing for all Fisher & Paykel and DCS brand products, by factory service technicians employed and trained by Fisher & Paykel.

Services

  • Flat rate labor charge for out of warranty repairs
  • 12 months part and labor warranty on all repairs
  • Helpful advice and warranty queries
  • Before and after sales service
  • Appliance use and care information
  • 24/7 booking service
  • Installation assistance
  • Problem diagnosis

Areas We Cover

South West
  • Houston, TX metro
East Coast
  • Long Island, NY
  • Newark, NJ metro
  • Central NJ
  • Philadelphia, PA metro
Central
  • Chicago, IL metro
West Coast
  • San Francisco/Bay Area, CA metro
  • LA / Orange County, CA

For those customers outside of the factory service areas please call 1.888.936.7872 to find your nearest authorized service provider.

Customer Care

24 hours, 7 days a week
1.888.936.7872
Questions or comments? Contact us

Request a Service Online

Find your local Fisher & Paykel trained service technician, or book your Service Request Online.

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