You receive a 2 year Manufacturer's Warranty with this product. Fisher & Paykel Appliances will repair (or at its option replace) any part which is found to be defective within TWO YEARS from date of purchase, without cost to you for either parts or labour.
You also receive an additional THREE YEAR parts only warranty on your Stainless steel grill burners, stainless steel side shelf elements, stainless steel grill cart elements and all Cast Alloy parts (Excluding discoloration or surface corrosion). This additional 3 year warranty commences on the day following the expiry of the two year manufacturer's Warranty and excludes labour.
You also receive an additional THIRTEEN YEAR parts only warranty on your Stainless steel grill cover, Burner box, Cooking grates, Grill racks (Excluding discoloration or surface corrosion). This additional 13 year warranty commences on the day following the expiry of the two year manufacturer's Warranty and excludes labour.
Fisher & Paykel Appliances will repair (as to parts) or, at its option replace any part which is found to be defective within this additional warranty period. You will be responsible for any labour costs, including applicable call-out or service fees and freight.
To make a claim under any warranty, call customer care 1300 650 590 or email Customer.Care@fp.com.au. Service under any warranty must be provided by an authorised Fisher & Paykel Appliances Service provider. Use other than in accordance with the products user guide and other than for normal domestic use may invalidate any warranty. This warranty is an extra benefit and does not affect your legal rights. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
You must retain your original proof of purchase. Failure to produce proof of purchase when requested may, at Fisher & Paykel's discretion, invalidate your claim.
Fisher & Paykel Australia Pty Ltd, 16 Parramatta Road, Lidcombe, NSW 2141
Phone Customer Care: 1300 650 590