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Is your washer installed correctly

In a perfect world the person who installed your washer would have done this well but all too often we find some important steps are neglected in this procedure.

Check the Installation

1. Is the machine sitting in it's feet?
Is the machine sitting in it's feet?

As you can see from the picture above, there should be a gap between the bottom of the corner cabinets and the floor. To achieve this, the rubber inserts need to be in the feet and the feet wound down.

2. Is your machine leveled?
Is your machine leveled?

Very few floors are completely flat so you can screw the feet up and down to level machine. Adjust the feet so the machine is level and cannot rock. To check if your machine is level, look down on the wash bowl and make sure it is slightly forward of centre.

3. Hose connection

Is the hot hose connected to the hot tap and the cold connected to the cold? The cold valve is the one to the outside of the washer (closest to the edge). I know it seems simple but we find this is often around the wrong way.

Hose connection

Drain Hose - check that the drain hose is threaded through the U- bend, and not poking out too much (see U&C for details).

Request a Service Online

Find your local Fisher & Paykel trained service technician, or book your Service Request Online.

This form can be used for service bookings both under & outside manufacturer's warranty.

Fill in the form below to book a Fisher & Paykel trained and supported service technician. In some regional areas, we will recommend a Fisher & Paykel Appliance authorised service company to service your Fisher & Paykel or DCS appliance.

Customer Care

+65 6741 0777
Questions or comments? Contact us

Office Address

Fisher & Paykel
150 Ubi Avenue 4, Ubi Biz Hub
#03-01A, 408825
ph: +65 6547 0100

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