About Our Service
- Fisher & Paykel technicians are fully trained and are equipped with diagnostic tools to service your appliance.
- Excellent first time fix rate for services done by Fisher & Paykel Appliances.
- Fisher & Paykel supplies genuine parts and accessories so you can be sure the product performs the way it was designed.
- Flat rate labour fee of $130 regardless of time for all services and repairs completed in your home on a single product (parts are an additional cost).
- See the status of your job on the day at any time.
- In situations where a second technician is required, you’ll pay a flat rate of $200 - regardless of time - for all services and repairs completed in your home on a single product (parts are an additional cost).
- Options for multiple product services are available. For more information, please contact our Customer Care Centre.
On the day of the job booking you will be provided with a job reference number. You will receive a text message
reminder the night before with a clickable link on smartphone to track the status of your job on our
Service Tracking page.
Alternatively you go to our Service Tracking
page and enter the job reference number from any device with internet access.