Register your claim
Only applicable to purchases made in-store from a participating retailer, for purchases made online at fisherpaykel.com/uk the relevant savings will be applied at checkout. You’ll need a copy of your proof of purchase, product codes AND serial numbers. You must take delivery of your products and submit your claim online by 31 May 2021.
How it Works
In order to save or get up to £1000 cash back you need to have purchased one or more
| Spend on Qualifying Products (Inc Vat) | Savings |
|---|---|
| Between £3,000 - £3,999 | £300 |
| Between £4,000 - £4,999 | £400 |
| Between £5,000 - £5,999 | £500 |
| Between £6,000 - £6,999 | £600 |
| Between £7,000 - £7,999 | £700 |
| Between £8,000 - £8,999 | £800 |
| Between £9,000 - £9,999 | £900 |
| £10,000 & over | £1,000 |
Frequently Asked Questions
For Purchases made In-store from a participating retailer
Cash back will be paid to you following the purchase of your appliances in-store from participating Fisher & Paykel retailers. Once the product has been delivered you can register for your claim online. Terms & Conditions apply.
The cash back is paid in terms of a Fisher & Paykel Prepaid Mastercard® via an email from notification@prepaiddigitalsolutions.com. Follow the instructions to choose between a physical or virtual card. A valid email address is required to receive payment.
Note: If you post in your cash back claim, you will receive a physical Fisher & Paykel Prepaid Mastercard® by post.
For more information see the retail promotion details or call our promotions support team on 0800 048 8927 for further assistance.
If purchased in-store from participating Fisher & Paykel retailers, once we have received and validated your cash back claim you will receive a Fisher & Paykel Prepaid Mastercard® within 30 days of the claim submission. You will receive an email from notification@prepaiddigitalsolutions.com with instructions on choosing a physical or virtual Fisher & Paykel Prepaid Mastercard®. If you select a virtual card, it will be available immediately. If you select a physical card, it will be sent by post
Note: If you post in your cash back claim, you will receive a physical Fisher & Paykel Prepaid Mastercard® by post.
You can submit your proof of purchase one of two ways; you can scan and upload the purchase receipt/invoice, this can be done when completing the online claim form. Or you can take a photo and upload this image.
The image needs to be clear and the information legible. It must show the product code, date and dealer name.
If 30 days have passed since you have submitted your claim and you have not received an email from notification@prepaiddigitalsolutions.com to claim your Fisher & Paykel Prepaid Mastercard®, please check your spam/junk email folder.
If you don’t have the email, please email your query to fisherpaykelpromotions@360incentives.com. Please ensure that you include your full name, contact number and unique confirmation of claim code (found in your confirmation of claim email). Alternatively, you can call 0800 048 8927, please also ensure you have all the above details to hand.
All current UK Fisher & Paykel appliances, spares or accessories are included in this promotion (excluding delivery, installation, warranty costs or any other associated items or costs).
No, purchases made from a commercial or wholesale supplier are not eligible for this promotion.
Yes. If you place an order online at www.fisherpaykel.com/uk on a qualifying appliance(s), during the promotional period and a product(s) is on backorder ('out of stock') your saving can still be applied.
If you purchased from a participating retailer - you must still register your claim by 31 May 2021. Your proof of purchase must indicate that you paid a deposit on the qualifying product during the promotional period (06 January - 22 November 2020) and made full payment by 31 May 2020, prior to submitting your claim.
Terms and Conditions
Information on this promotion forms part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. This offer is not valid in conjunction with any other Fisher & Paykel promotional offer, unless otherwise advised.
Who Can Enter?
This promotion is only open to residents of Great Britain, the Channel Islands and the Isle of Man aged 18 years and over. Employees (and their immediate families) of the Promoter, participating retailers and agencies associated with this promotion are ineligible for this promotion. This promotion is not open to trade (commercial) or wholesale customers. This promotion applies to purchases of “A-grade” products only and does not apply to purchases of trade seconds or refurbished products.
Promotional Period
The promotion commences GMT 6 January 2020 at 00.01am and closes GMT 22 November 2020 at 11.59pm (Promotional Period). Claims must be received by the Promoter by GMT 31 May 2021 at 11.59pm (Claims End Date), any claims received after this date will be ineligible.
Promotional Offer
Purchase needs to be made in one transaction. Purchase any combination of Fisher & Paykel appliances, spares or accessories (excludes delivery, installation, warranty costs or any other associated items or costs) (each a Qualifying Product), online from www.fisherpaykel.com/uk or in-store at a participating Fisher & Paykel retailer (Participating Retailer) during the Promotional Period and be eligible to receive the saving or cash back payment relevant to your spend level.
The maximum saving per customer per transaction for this promotion is £1000.
This promotional offer is available on the current range of Fisher & Paykel appliances, spares or accessories (excludes delivery, installation, warranty costs or any other associated items or costs).
For the full range of Qualifying Products – see your retailer’s website or visit www.fisherpaykel.com/uk.
This offer is available nationally at all Fisher & Paykel retailers. For a full list of Participating Retailers Please see our dealer locator for details.
How to redeem
In-store from a participating retailer
Cash back will be paid to you following the purchase of your appliances in-store from participating Fisher & Paykel retailers. Once the product has been delivered you can register for your claim online.
Registrations close on the Claims End Date after which no further claims will be accepted. Claimants must agree to these full Terms & Conditions on the online registration form and supply the information marked as mandatory, including providing proof of purchase (or proof of finance/payment agreement).
This promotion cannot be used in conjunction with any other promotional offers from Fisher & Paykel during the same period.
When registering your claim please supply the following information:
- Name and Contact details – name (which must match the name on the proof of purchase), physical address (not a PO Box), valid email address and daytime contact phone number.
- Valid serial number(s) of your Qualifying Product(s). These can be found either on the outer packing or on the product itself. If you have trouble finding the serial number, you can call customer service on 08000 886 605. This is not mandatory.
- Copy of your proof of purchase - a receipt/tax invoice indicating date of purchase, store (including address) invoice number, details of Qualifying Product(s) including model number, the customer name, the price paid (excluding any additional charges e.g. warranty costs) and total invoice amount. If you purchase online, then an online order confirmation and delivery note will suffice, if they show details of the Qualifying Product(s), including model number and the date purchased.
You can supply your proof of purchase by either scanning or taking a photo of your proof of purchase and uploading it to your online registration form.
Claimants must retain the original proof of purchase. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in the invalidation of a claimant’s claim and forfeiture to any right to the cash back.
Purchases must be paid for in full and from the same participating retailer on the same day. Lay-bys will not be eligible to claim the cash back unless paid in full by the end of the Promotional Period. Qualifying Product(s) purchased under finance or payment agreements are eligible to participate in this promotion.
If a Qualifying Product is on backorder ('out of stock') the required deposit on that product must be paid during the Promotional Period to be eligible for this offer. Full payment and receipt of the Qualifying Product(s) (and therefore access to the product serial number) must occur before the Claims End Date GMT 22 December 2020 at 11.59pm in order to lodge a qualifying claim for this promotional offer.
The cash back value of £300 to £1000 that can be claimed from the purchase in a single transaction, will be paid by a Fisher & Paykel Prepaid Mastercard®. You will receive an email from notification@prepaiddigitalsolutions.com to select your choice of a physical or virtual card. A valid email address is required to receive payment.
Note: If you post in your cashback claim, you will receive a physical Fisher & Paykel Prepaid Mastercard by post.
If your claim is approved an approval email will be sent to you at the email address supplied in your claim. If you do not receive your cash back within 30 days from receipt of your approval email, please contact the Promoter either by email at FisherPaykelPromotions@360incentives.com (remember to include your full name, contact number and unique code (from your approval email), or by calling 0800 048 8927.
Spend and save on Fisher & Paykel Appliances online
The level of savings depends on the amount spent in one transaction, as set out below.
| Spend on Qualifying Products (Inc Vat) | Savings |
|---|---|
| Between £3,000 - £3,999 | £300 |
| Between £4,000 - £4,999 | £400 |
| Between £5,000 - £5,999 | £500 |
| Between £6,000 - £6,999 | £600 |
| Between £7,000 - £7,999 | £700 |
| Between £8,000 - £8,999 | £800 |
| Between £9,000 - £9,999 | £900 |
| £10,000 & over | £1,000 |
If you have any questions please call the Promoter on 08000 886 605.
General
The Promoter (or its associated or affiliated companies or third parties who have licensed its brands to the Promoter or contributed to the application) (“Content Owner”) own or licence from third parties all application content. All application content remains the sole property of the applicable Content Owner and is protected under all relevant copyright, trade mark and other applicable laws. Nothing on the application should be construed as granting any licence or rights to use or distribute any application content, without the Promoter’s express written agreement or of the other applicable Content Owner.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to the Promoter and not to Facebook.
The claimant agrees that if they have obtained the saving but then return any of the Qualifying Product(s) (under any returns policy the store may have) they will also return the saving to the Promoter.
The Promoter accepts no responsibility for lost, delayed, misdirected, incorrect or illegible claims. Incomplete, incorrect, illegible or indecipherable claim forms will be deemed invalid.
The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a claimant's identity, age and place of residence) and to disqualify any person who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claims process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
The Promoter may, in its sole discretion, to the fullest extent permitted by law, modify, suspend, terminate or cancel the promotion. The decision of the Promoter is final and no correspondence will be entered into.
Any cost associated with accessing the promotional website is the claimant's responsibility and is dependent on the Internet service provider used.
Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) exclude all liability (including for negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any tax liability ; or (d) participation in the promotion.
Personal data collected for the purposes of this promotion will be processed in accordance with the Promotor's privacy policy, which is available at www.fisherpaykel.com/uk/privacy-policy
The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties including, but not limited to, suppliers, or use such information to contact you in relation to this promotion. Receipt of the cash back is conditional on providing this information. In addition, if the claimant checks the relevant box in the claims form when registering a claim, the Promoter may use the claimant’s personal information for the purposes specified in the claims form at the time of collection. Claimants should direct any request to access, update or correct information to the Promoter.
All claims become the property of the Promoter.
The Promoter may vary these Terms and Conditions at any time without notice.
These Terms and Conditions are governed by the laws of England and Wales.
The Promoter is Fisher & Paykel Appliances Limited of Ground Floor, Turing House, Ortensia Drive, Milton Keynes, MK17 8LX, United Kingdom.
[Use your card everywhere Mastercard is accepted. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. This card is issued by Transact Payments Limited pursuant to licence by Mastercard International. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission.]