Possible Causes
- Cookware dropped or knocked on the surface
- Sudden changes in temperature while cooking
How to Fix
- Turn the cooktop off at the wall and stop using it.
- Book a service to have the glass surface inspected and replaced by a technician.
Helpful Tips
- Do not use the cooktop if the surface is cracked, as this may cause further damage.
- Place cookware gently to help protect the glass surface.
- Have your model details ready when you book a service to speed up support.