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Office Address

Fisher & Paykel Appliances New Zealand
PO BOX 58546
Botany, Auckland
New Zealand

How can we help?

To save you time, we've compiled some of the most frequently asked questions below.

Go to and browse to your product via the 'Select Your Appliance' menu on the page.

Go to where you can search for a manual by entering the part number.

View our serial label location guide here .

If you have a problem with your appliance, click here to visit our Product Help site

Compare the images below with your oven display, to find which is the correct method to set the clock on your oven.

The clock should be set on your oven or range prior to your 'First Use' and always after a 'Power Outage'.

Oven Clock 1
Oven Clock Instructions 1
Oven Clock 2
Oven Clock Instructions 2
Oven Clock 3
Oven Clock Instructions 3
Oven Clock 4
Oven Clock Instructions 4
Oven Clock 5
Oven Clock Instructions 5
Oven Clock 6
Oven Clock Instructions 6

With this option saved, you can still use the oven and timer, however the display will remain unlit.

You cannot use any automatic cooking functions when this option is selected. To quit this option and enable the display, press and hold CANCEL.

Oven Clock 7
Oven Clock Instructions 7
Oven Clock 8
Oven Clock Instructions 8

There is a replacement indicator light on the internal control panel and external display on water dispenser which will appear when the water filter cartridge needs replacing. The red light will flash, as a reminder, when water is dispensed and will reset once the filter has been replaced.

Note: All the water to your refrigerator is filtered to remove impurities through a filter cartridge located outside the refrigerator. This will need changing approximately every 6 months.

Refrigerator UI panel

Fig.19 Electronic external display

Dispenser lock button and light
Locks/unlocks the water dispenser. Light on when the water dispenser is locked.

Bottle Chill indicator
Indicates when the BOTTLE CHILL is on and flashes when beverage is ready.

Filter change indicator
Indicates when the water filter requires changing.

We recommend not to reset indicator before filter is changed or filter monitoring will be inaccurate.

For Media enquiries please contact:

Andrew Luxmoore, Senior Corporate Communications Specialist