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Alternatively, call us on
0800 372 273

Office Address

Fisher & Paykel Appliances New Zealand
PO BOX 58546
Botany, Auckland
New Zealand

How can we help?

To save you time, we've compiled some of the most frequently asked questions below.

Go to and browse to your product via the 'Select Your Appliance' menu on the page.

Go to where you can search for a manual by entering the part number.

View our serial label location guide here.

If you have a problem with your appliance, click here to visit our Product Help site

Compare the images below with your oven display, to find which is the correct method to set the clock on your oven.

The clock should be set on your oven or range prior to your 'First Use' and always after a 'Power Outage'.

Oven Clock 1
Oven Clock Instructions 1
Oven Clock 2
Oven Clock Instructions 2
Oven Clock 3
Oven Clock Instructions 3
Oven Clock 4
Oven Clock Instructions 4
Oven Clock 5
Oven Clock Instructions 5
Oven Clock 6
Oven Clock Instructions 6

With this option saved, you can still use the oven and timer, however the display will remain unlit.

You cannot use any automatic cooking functions when this option is selected. To quit this option and enable the display, press and hold CANCEL.

Oven Clock 7
Oven Clock Instructions 7
Oven Clock 8
Oven Clock Instructions 8
For Media enquiries please contact:

Andrew Luxmoore, Senior Corporate Communications Specialist