Possible Causes
- Burner ports blocked by grease or debris
- Grill placed in a dusty or windy area
- Grill not fully preheated
- LPG bottle low or empty
- Low pressure or interruption in the household gas supply
How to Fix
- If only one burner is affected, clean the burner ports to clear any grease or debris.
- Move the grill to a less windy or dusty area if possible.
- Preheat the grill for at least 15 minutes before cooking.
- For LPG models: check that the gas bottle is turned on and not empty. Replace or refill if needed.
- For household gas supply: test another appliance in your home. If gas pressure is low across all appliances, contact your gas provider.
Helpful Tips
- Always allow the grill to preheat fully before cooking.
- Check LPG levels before use to avoid running out during cooking.
- Keep burner ports clean and free from grease or debris for steady flames.
- Have your model details ready when you book a service to speed up support.