Possible Causes
- Gas supply pressure is too low
- Low setting may be incorrectly adjusted
- Injector is blocked
How to Fix
- Check that other gas appliances in your home are working normally. If all appliances have low or weak flames, contact your gas provider to check the gas supply pressure.
- Remove the burner parts and injector. Use a fine needle to clear any blockage. Refit the injector and burner parts securely, then turn the control dial to test again.
- If the flame still goes out at the low setting, book a service.
Helpful Tips
- A low flame should stay steady without going out.
- Always refit burner parts securely after cleaning.
- Clean burners and injectors regularly to prevent blockages.
- Have your model details ready when you book a service to speed up support.