Possible Causes
- Temperature is not set correctly
- Freezer is being opened too often
- Power supply is disconnected or turned off
How to Fix
- Check the temperature control and set it to -18∞C or lower.
- Make sure the power plug is connected securely and the wall switch is turned on.
- Test another appliance in the same outlet to confirm power is available.
- If the freezer still does not cool, book a repair with a Fisher & Paykel technician.
Helpful Tips
- If available, use Fast Freeze to quickly lower the temperature after loading new food.
- Keep the lid closed as much as possible to maintain a steady temperature.
- Have your model details ready when you book a service to speed up support.