Possible Causes
- The dial is not being held down long enough to heat the flame sensor
- The dial may not be fitted correctly after cleaning
How to Fix
- Relight the burner and hold the dial down a little longer (around 5 seconds) to allow the flame sensor to heat properly.
- If the problem continues, remove the dial, check it is positioned correctly, then refit securely before trying again.
Helpful Tips
- Always make sure burner dials are fitted securely after cleaning.
- If the burner still goes out even when holding the dial longer, book a service with a Fisher & Paykel technician.
- Have your model details ready when you book a service to speed up support.