Possible Causes

• Cooking fatty cuts of meat that produce excess grease
• Grill grate not positioned correctly, allowing grease to drip into the radiant tray instead of the grease pan

How to Fix

1. Minor flare-ups are normal when grilling. Trim excess fat from meat before cooking to minimise grease buildup.
2. Turn off the grill and allow it to cool completely before repositioning the grill grates. Make sure the grates are correctly aligned so grease runs into the grease pan.
3. If flare-ups continue, clean the grill tray and grease pan to remove grease or debris buildup.

Helpful Tips

• Keep a spray bottle of water nearby to manage small flare-ups safely.
• Avoid leaving the grill unattended when cooking fatty foods.
• Clean the grease tray and drip pan regularly to prevent grease fires.
• Have your model details ready when you book a service to speed up support.