Possible Causes
- Coffee is ground too coarsely
- Incorrect type of coffee used
How to Fix
-
While the grinder is operating, turn the grind adjustment knob one click anticlockwise toward 1 to make the grind finer. - Continue adjusting one click at a time until you reach the desired coffee delivery and strength.
- Run two coffees after each adjustment to see the full effect.
Helpful Tips
- Make small grind adjustments and test between changes to avoid over-extraction.
- Use fresh beans stored in an airtight container for better crema.
- Keep the grinder and brew unit clean and dry for consistent performance.
- Have your model details ready when you book a service to speed up support.