Possible Causes
- Freezer door left open
- Door seals are damaged
- Freezer door not closing tightly
How to Fix
- Turn off the freezer at the power supply and remove all food. Place towels at the base to collect any water.
- Leave the door open and allow the ice to melt naturally. To speed up melting, place a bowl of hot water inside and close the door for several minutes.
- Wipe the interior dry once the ice has melted, then turn the freezer back on.
- Check the door seals for damage. Replace if worn or split.
- Ensure the door closes fully. Rearrange or remove items if needed to improve the seal.
Helpful Tips
- Never use sharp tools to remove ice, as this can damage the freezer.
- Check that the door closes properly after each use.
- Keep seals clean and free from ice build-up to maintain an airtight close.