Possible Causes

• Using non-premium detergent or insufficient detergent
• Frequent cold wash cycles
• Washer needs to be cleaned

How to Fix

1. Use a good quality detergent and an appropriate amount for your load size and type to wash your items effectively and reduce build-up in the washer. Follow the dosage recommendations on the detergent label to ensure you are using the correct amount.
2. Do regular warm or hot wash cycles to remove or prevent build-up and keep the washer fresh.
3. Do a drum clean cycle when prompted to clean the washer. Use a premium washing machine cleaner and follow the instructions on the packet.

Helpful Tips

• For front loader washers, wipe the door seal with a soft cloth and remove any lint or debris. Remember to leave the door slightly ajar when not in use to allow the machine to dry out.
• Do a drum clean cycle more often if you use Eco detergent or do frequent cold washes as these may lead residue to build up more quickly.