Possible Causes
- Freezer door or drawer not fully closed
- Air vents blocked by food items
- Door seals worn or damaged
- Fan or cooling system fault
- Refrigerant (gas) issue
How to Fix
- Check that the freezer door or drawer is closed properly and not blocked by items inside.
- Move food away from the air vents to let cold air circulate freely.
- Inspect the door seals for wear. Clean them with a soft, damp cloth and replace them if damaged or loose.
- If the freezer still isnít staying cold, there may be a fan or refrigerant issue. Book a service with a Fisher & Paykel technician to have it checked.
Helpful Tips
- Avoid overfilling as this can stop it from sealing fully.
- Keep door seals clean and check them regularly to ensure a tight close.
- If the freezer is running but not cooling properly, switch it off and book a service.
- Have your model details ready when you book a service to speed up support.