Possible Causes
- Electronic board or software error
E5, E21, E22, E36, E51, E52, E5C, EA, ND - Motor error
E7 - Door lock error
E1
How to Fix
Door lock error
- Check that no articles of clothing are preventing the door from closing fully. Once clear, press the OK button to resume the cycle.
For all other error codes
1. Turn off at the power supply, wait 30 seconds, then restart.
2. If the code returns, book a service repair.
1. Turn off at the power supply, wait 30 seconds, then restart.
2. If the code returns, book a service repair.
Helpful Tips
- Run the drum clean cycle when you see the reminder or more frequently if you use Eco or liquid detergents and low-temperature cycles.
- Have your model details and the fault code ready when you book a service to speed up support.