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Book a Service

Have you visited Product Help yet? You may be able to save time by working out the problem yourself. Or book a service online using the form below with one of our expert Fisher & Paykel Technicians.

Book a service

It's fast and easy

It's fast and easy

There are just three quick steps - no waiting on the phone. Your job is booked directly into the technician's schedule.

Save time

Save time

No more waiting around at home for your service - track your technician online so you know what time they're arriving.

Warranty

Warranty

If your appliance is within warranty your service will be at no charge. A flat labour rate of $125 applies for out of warranty products.  Parts are additional*.

Trained technicans

Trained technicans

Dedicated Fisher & Paykel Technicans use genuine spare parts and you are covered by a 12 month parts & labour warranty.

Book a service online

  1. Search
  2. Select
  3. Book

Search

Select your appliance type and find your address using our address finder below. To service your gas appliance, contact an approved gas repairer.

Please select a product type and enter your address below. view the address finder

Start typing your address

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    The address you have given us is serviced by a Fisher and Paykel Authorised Service Centre.

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    Authorised Service Centre

    Find your nearest Service Centre here.

    Select

    You have selected

    Product type:
    Service address:
    Service Date:
    (Clear date)
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    Need to change anything? Change booking details

    Please select an available service time from the options below.

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    Book

    You have selected

    Product type:
    Service address:
    Service Date:

    Need to change anything? Change booking details

    If your appliance is within warranty your service will be at no charge. A flat rate of $125 applies for out of warranty products.*

    Please include the area code
    255 character limit

    Thanks, your service is booked

    Your reference number is:

    Your booking information

    Product Type:
    Service Address:
    Service Date:
    Reference:

    If you would like to change your booking or you have any questions, please contact us on 0800 372 273 and quote your booking reference number.

    You will also receive an email confirmation with all your booking and tracking information.

    Please note: If your appliance is within warranty your service will be at no charge. A flat labour rate of $125 applies for out of warranty products. 

    Payment can be made via EFTPOS and Credit Card. We accept Visa, Mastercard, Q-Card and Farmers cards. Parts are additional*

    Book

    Sorry, we’re having a problem with your service booking request. You can either click on the link below to try again, or phone our customer service team on 0800 372 273. Thanks.

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    Contact us

    Call our customer service team on 0800 372 273.

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    * Parts incur additional costs. Payment can be made via EFTPOS and Credit Card. We accept Visa, Mastercard, Q-Card and Farmers cards.

    To check whether your appliance is covered under manufacturer's warranty, refer to your product user guide or call us on 0800 372 273.