SmartHQ™ Living
We’re always looking for insights into the life lived around our products to inspire new moments of delight in the home. Connected appliances combine with the SmartHQ™ app to introduce new and unique kitchen and fabric care experiences to the home, along with greater convenience and seamless control and versatility.
Connected appliances
SmartHQ™ is where your home’s digital and physical worlds come together to enhance the flow of ingredients into cuisine and turn chores into beautiful experiences.
HELP IS ALWAYS AT HAND
Luxury appliances within the Connected Home ecosystem are even more beautiful to use. Enjoy seamless control with Google Assistant and Amazon Alexa integration, and helpful SmartHQ™ notifications that provide visibility of appliance performance and status.
FUTURE READY LIVING
Go from moments of delight in the heart of the home to moments of delight anywhere. At home, at work, or on holiday, SmartHQ™ keeps you seamlessly connected to your home ecosystem.
SMART AND SECURE
SmartHQ™ is the Internet of Things (IoT) platform of choice for several leading appliance brands globally. Developed in the United States, it prioritises your data privacy through gold-standard encryption and protection.
Security
We have achieved Gold verification level for UL’s IoT Security Rating which prioritises the protection of your appliance, data and privacy through every stage of development, manufacturing, and maintenance, with regular audits and testing to ensure the standards are maintained.
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How to Connect
Download SmartHQ™ from the Apple or Android store, create an account and sign in. Then select the appliance you want to pair, and follow the in-app steps.
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Smart and Secure
SmartHQ™ has become the control platform of choice for several leading global appliance brands. Designed and developed in the USA, it acknowledges that privacy at home is more important than ever.
Data Safety
With gold-standard data encryption and data protection, SmartHQ™ is designed to protect your home, appliances and data. Regular testing and updates ensure the gold-standard protection is met and maintained.
Trusted Partners
As a result of our work with trusted partners, SmartHQ™ delivers regular software updates to your appliances wirelessly, so you’re ready for a future of smart features, cycles and experiences designed to simplify daily life.
Perfect Control
Experience a kitchen that keeps pace with the way you cook, clean, and care for food, at home or when you’re away. Experience easy control and monitor your connected appliances with SMARTHQ™ from your phone or tablet, or through Google Home and Amazon Alexa integration.
Helpful Alerts
Take the guesswork out of perfect results by combining the SMARTHQ™ Kitchen Assistant with a Wireless Temperature Sensor. Monitor your food in real time and benefit from helpful notifications that let you concentrate on dish creation, while simultaneously achieving perfect cooking and resting times.
Seamless Updates
Update your connected appliances through SMARTHQ™. Seamless over-the-air updates let you benefit from new cycle or mode options, or integrations that might help you operate your appliances in more energy efficient ways — all without requiring any upgrade to your existing appliances.
FREQUENTLY ASKED QUESTIONS
The app and digital platform you will need to pair your Connected Home appliances. Once paired, SmartHQ™ helps you control, manage and monitor your connected appliances remotely from your device. SmartHQ™ is the gateway to in-app companions such as Kitchen Assistant.
Because there are always moments when your hands are full, we’re bringing convenient hands-free help and voice notifications to the home through integration partnerships with Google Assistant and Amazon Alexa*. We’re also currently working on integration with other popular platforms.
* Dependent on functionality available in your region.
Connected appliances look just like non-connected appliances. However, for greater convenience they connect to Wi-Fi and enable you to see, control and get updates on what your appliances are doing, wherever and whenever.
Open the SmartHQ™ app, connect your appliance if you haven’t already – using the instructions in the app – then tap on its icon. You’ll be able to see its status, and a range of ways to control it, from adjusting temperatures to switching modes or ordering consumables like water filters.
It expands and enhances the experiences and functionality of your Fisher & Paykel appliances. For instance, it brings flexibility, precision and convenience to cooking, food care and dishwashing. You can optimise fridge temperature zones to keep food fresher for longer; match temperature to wine type for a perfect tasting experience; and create perfect results with Kitchen Assistant and the Wireless Temperature Sensor. You can receive notifications when a wash load is complete or when your freshly laundered sheets are dry, and much more.
Thanks to seamless wireless updates, your connected appliances get smarter over time as new features, functions and experiences are released as updates.
Currently you can use Google and Alexa smart assistants* for some products. We’re always looking at opportunities to expand integrations to improve your connected experience.
* Dependent on functionality available in your region.