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Welcome to the Fisher & Paykel Experience Centre

Our Experience Centre is a specially designed and curated space, providing access to the full range of Fisher & Paykel and DCS Grills outdoor kitchen products.

Located in Alexandria, heartland of Sydney’s design district, the Experience Centre includes product layouts as they would appear in the home, interactive technology that provides additional product information including features and specifications; and a team of passionate design & cooking specialists on-hand to give real, authentic advice on product selection and use.

Be inspired

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Cooking Demonstrations

Experience Fisher & Paykel products first hand at a pre or post purchase cooking class. Held in our fully equipped kitchen and hosted by our resident Cooking Specialist, you can take part in an educational cooking class, without the pressure of a normal retail environment.

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More information

Location


Drop in to experience our distinctive space and gain a taste of New Zealand hospitality first hand.

90-96 Bourke Road
Alexandria
Sydney NSW 2015
CLICK HERE FOR MAP

Parking
There is limited onsite parking for all experience centre customers. If you wish to reserve a spot for your visit please contact us.

Hours of Operation


Sunday & Monday: CLOSED

Tuesday: By appointment only
Wednesday - Friday: 10am - 5pm
Saturday: 10am - 3pm

Closed on public holidays.

Contact Information


Want to know more? Contact us direct.

Phone: 02 9096 4999

Email: Syd.ExperienceCentre@fisherpaykel.com

FAQs

What's the difference between the cooking class types?

Pre/post purchase cooking classes are demonstration style.

Demonstration Classes are great for clients who like to learn by watching. Recommended for cooks with or without experience, who prefer to witness all recipes from start to finish being created in class. The class will be held in our fully equipped kitchen and is designed to answer your questions and provide expert training under the direction of our cooking specialist. 

Do you cater for dietary requirements and allergies to food?

We endeavour to accommodate dietary preferences and allergen avoidance but we cannot guarantee there will be no nuts, dairy and wheat products in some dishes. You are welcome to contact us for any further clarification and to ask further questions regarding the suitability of class content. We will do our best to accommodate requests.

Where do I park?

Limited parking is available onsite to customers who book into a class.

When booking into a class you have the option to request a parking space. The Experience Centre Manager will then contact you to confirm availability. There is also street parking available, but please leave plenty of time to park as it can get very busy.

What do I wear?

At hands on and technical workshops we recommend strongly wearing closed in flat shoes for safety reasons. Please no thongs, sandals or stilettos. Smart casual wear is appropriate with minimal jewellery and short sleeves makes cooking easier.

Do you offer corporate team building cooking classes?

At the moment we only offer demonstration classes, not hands-on cooking classes which are more suitable for corporate team building. We hope to be able to provide this in the future.

Can I change or cancel my booking?

Yes you can. You will receive a confirmation email and reminder email once you have booked into a class. Both emails give you the opportunity to change or cancel your booking.

How long do the classes run for?

2 ½ hours which includes introduction, cooking demonstration and eating

Can we BYO alcohol?

No, alcohol will be provided in some classes.

Can we take the food away?

All food is to be consumed on the premises.

Do the cooking classes cost money?

No the cooking demonstration classes are free of charge.

If I cancel my booking do I get a refund?

This is not applicable for a cooking demonstration class which is free of charge. 

Do you offer children's cooking classes?

No, but we may in the future so check the website for details. 

Can I purchase products?

No, but we can refer you to your closest appliance retailer. 

Do I need to bring anything?

Not really! Just your appetite, we will supply the rest.