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Office Address

Fisher & Paykel Appliances
420 Cob Drive
Swan Valley

How can we help?

To save you time, we've compiled some of the most frequently asked questions below.

Go to and browse to your product via the 'Select Your Appliance' menu on the page.

Go to where you can search for a manual by entering the part number.

View our serial label location guide here.

If you have a problem with your appliance, click here to visit our Product Help site

An app that allows you to control and manage your Fisher & Paykel connected appliances seamlessly from home, or away. Learn more at Connected Home.

For support on connecting your appliance/s visit How to Connect.

Download the app for free from the App store for Apple or Google play for Android.

Yes, in May 2024 we published a Carbon Impact Statement, which outlines our goals, and the strategy, roadmap and actions we are taking to mitigate the negative impact we have on the climate. We believe a focus on carbon emissions reductions is urgent and is required to deliver a meaningful benefit for future generations.

Approximately 90% of our total carbon emissions come from the use of our appliances across their lifetime. Around 74% of our total carbon emissions come from the generation and supply of electricity to power the use of our appliances.

You can find out more about this on pages 5, 12, 14 and 15 of our Carbon Impact Statement.

Our goals are to reduce total (Scope 1, 2 and 3) carbon emissions per-appliance-sold by 50% by 2030 and by 90% by 2050, from our 2020 baseline. For more detail on our carbon goals and per-appliance-sold metric, please see page 13 of our Carbon Impact Statement. We will report our total carbon emissions and our progress towards our per-appliance-sold goals on an annual basis for transparency.

Yes, it is available to download here.

Please contact the Fisher & Paykel Sustainability Team with any queries. Email

For Media enquiries please contact:

Andrew Luxmoore, Senior Corporate Communications Specialist