Auckland Experience Centre

A home for our brand and a place to inspire bespoke architecture, kitchen perfection, and the life lived in the heart of the home.

The Auckland Experience Centre reflects our Designed in Aotearoa New Zealand philosophy. Created in partnership with Ngāti Whātua Ōrākei, it includes sculptural elements and a natural materiality that reflects our identity and sense of place.


An immersive environment

With luxury kitchens by Boffi, Arclinea and Henrybuilt, the Auckland Experience Centre is designed to inspire kitchen perfection.

Explore a complete range of kitchen and fabric care solutions, style choices, integration details and design freedom – or book a curated, chef-led culinary experience in the Social Kitchen to see insight-led food care and wine preservation brought to life.


Design Kitchen Perfection

Find inspiration – and then discuss your design vision with your architect or designer in our Plan & Choose Studio.

The Plan & Choose Studio has an essential range of material, product and reference resources available, and Experience Centre design consultants on hand to answer any performance, style or integration questions you may have.


Mastery Chef Experience

Book a chef-led mastery of temperature experience in the Social Kitchen to see and taste how temperature and humidity combine with the science of food and methods of cooking to deliver perfect results.

Learn about the food and wine care insights that drive our approach to kitchen appliance design, understand how to combine products to create a solution tailored to your needs, and sit down to enjoy premium, sustainably sourced ingredients and award-winning New Zealand wines.
Bookings are essential.

Find Us

199 Great North Road, Grey Lynn, Auckland 1021
Main entrance: Corner Great North Road and Turakina Street.


We have limited number of on-site parking spaces. There are limited numbers of street parking available in the surrounding streets.

Opening Hours


Tuesday – Friday: 9:00am – 5:00pm
Saturday: 10:00am – 2:00pm


Sunday, Monday and public holidays

Contact Us

Phone: (09) 360 2080




Do I Need to Make An Appointment?

You are welcome to visit the Experience Centre during the business hours listed above. However, to take advantage of a mastery of temperature culinary experience, or to arrange a design consultation, you will need to book by emailing the Experience Centre at

Architects and designers can also contact their Fisher & Paykel design development manager to make a booking.


The Experience Centre is a showcase of premium appliances in a space that is very different to retail environments and appliance showrooms. While it is designed to host global and local architecture and design partners, we also welcome anyone interested in learning more about our appliance solutions and the design potential of our products. The Experience Centre is programmed with events and educational experiences that will inspire, inform and connect to the needs of all visitors.

What Can I Expect?

The Experience Centre is a stimulating creative environment composed of several key moments and spaces. There are three hero kitchens designed in partnership with Boffi, Arclinea and Henrybuilt, each showcases the characteristics of our minimal, contemporary, professional and integrated products, as well as different performance solutions, detailing and placement options. There is a premium outdoor kitchen showcasing DCS products, luxury laundry and wardrobe spaces showing ways to create a complete fabric care ecosystem, an apartment kitchen illustrating compact living solutions, several product galleries, and a Plan & Choose Studio with resources to meet the needs of visiting architects and designers – and their clients.


The Social Kitchen is the heart of the Experience Centre. It is a large kitchen, dining and wine experience space that brings to life the food care, cooking performance and dishwashing insights that underpin our approach to product design. The Social Kitchen is used for mastery of temperature culinary experiences, which are an opportunity to understand the science, performance and human insights behind our appliance solutions: how cooking methods, temperature and heat types combine for perfect flavour and texture, and how different cooling methods, temperatures and humidity levels combine for perfect food care and wine preservation.
Bookings are essential.

Can I Buy Appliances at the Experience Centre?

No. However, if you would like to make a purchase, we will happily provide a list of retailers located near you.