Receive up to $500 Cashback on Laundry Pairs

Purchase a qualifying Heat Pump Dryer and Washing Machine Pair from a participating retailer or via the Fisher & Paykel website in a single transaction between 23 May 2024 and 25 August 2024 to be eligible to claim up to $500 cashback via online redemption.

Redemptions close 25 November 2024 .

Claim now

Terms & Conditions apply.

How to Claim

You'll need a copy of your proof of purchase, product codes AND serial numbers. These can be found on your product and/or product carton. Please ensure that these are obtained before installing the product(s). You must take delivery of your products and submit your claim online by 25 November 2024.

Claim now

Eligible Models

View all the qualifying product(s) for the promotional offer below.

Terms and Conditions

Information on how to claim the cashback forms a part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

Who Can Enter

Participation in this promotion is only open to New Zealand residents 18 years and over. Employees of the Promoter are ineligible to claim.

This promotion applies to purchases of A grade products only and does not apply to purchases of trade seconds or refurbished products. The offer is not applicable to trade (commercial) or wholesale suppliers, this includes but is not limited to purchases made from suppliers that do not generally sell direct to the public.

This offer is not valid in conjunction with any other offer made by the Promoter on the same Qualifying Products, unless otherwise advised.

Promotional Period

The promotion commences (NZST) 23 May 2024 and closes (NZST) 25 August 2024 (Promotional Period) . Claims must be received by the Promoter by (NZDST) 25 November 2024 (Claims Closing Date) . Any claims received after this date will be ineligible.

Promotional Details

Purchase a qualifying Heat Pump Dryer and Washing Machine pair and receive up to $500 cashback. Purchases must be from a participating retailer or via the Fisher & Paykel website during the Promotional Period in a single transaction to be eligible to claim the corresponding cashback amount. The value of the cashback is based on the Qualifying washing machine purchased.

Participating retailers are any retailer in New Zealand authorised by Fisher & Paykel Appliances Ltd to sell Qualifying Products.

Qualifying Products and Cashback Amounts

A pair of Qualifying Products must consist of a Heat Pump Dryer and a Washing Machine as specified below:

Heat Pump Dryer Pair with Washing Machine Cashback Amount
+ WH1060P4
+ WH1160S1
+ WH1160H1

Qualifying Products are to be paid in full within the Promotional Period. Qualifying Products purchased under finance or payment agreements are eligible to participate in this promotion.

If a Qualifying Product is on backorder ('out of stock') a deposit on that product must be paid during the Promotional Period to be eligible for this offer. Full payment and receipt of the product(s) (and therefore access to the product serial number) must occur before the Claims Closing Date in order to lodge an online claim for this promotional offer. This promotional offer is not available to customers who choose to delay delivery of their Qualifying Product(s) beyond the Claims Closing Date as the provision of serial numbers is mandatory for entry into this promotion.

How to Claim

You must register for your claim online . Claimants must agree to these full Terms and Conditions on the online registration form and supply the information marked as mandatory, including providing proof of purchase.

When registering your claim you must supply the following information, failure to do so may result in the invalidation of your claim and a forfeiture of any cash back:

  1. Contact details - customer name ( which must match the customer name on the proof of purchase ), address, daytime contact phone number and bank account details, including Account Number and Account name. The Promoter accepts NO responsibility for the customer providing incorrect account details.
  2. Product and serial number(s) of your Qualifying Product(s). These can be found on your product and/or product carton. Please ensure that these are obtained before installing the product(s).
  3. Copy of your proof of purchase - a receipt/tax invoice indicating the customer name, date of purchase, store (including address) invoice number, details of Qualifying Products including model number, the price paid (excluding any additional charges eg: warranty costs) and total invoice amount.

You can provide a copy of your proof of purchase by either scanning or taking a photo of your proof of purchase and uploading with your claim form:

  1. Computer - scan your proof of purchase and save as a PDF.
  2. Smartphone - take a photo of your proof of purchase from your smartphone and make sure it is in focus and legible.

If your claim is approved you will receive an approval email.

To follow up on the status of your claim, or if you do not receive your cashback within 45 days of your approval email, please contact the Promoter and include your full name, contact number and unique code (found in your approval email).

The claimant agrees that if they receive the cash back but then return the Qualifying Product(s) under any returns policy the retailer may have, they will also be liable to repay the cash back to the Promoter.

The claimant is responsible for providing the correct bank account details. If the bank details provided are incorrect and payment of the cashback cannot be completed, the claimant’s claim will be declined and the Promoter will contact the claimant to advise that payment cannot be made. The claimant will then be required to submit a new online registration form with the correct bank details. Other than as set out here the bank account details provided in the online register form cannot be changed.


All claims are subject to verification by the Promoter. The Promoter reserves the right, at any time, to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Any misrepresentation or fraudulent information submitted by the claimant will disqualify the claim.

If the Promoter is unable to verify the authenticity of the serial number supplied during the claim process, the claimant shall, if requested by the Promoter, provide an electronic image of the serial number or cut out and post in the serial number from the product carton.

The Promoter reserves the right to withhold and / or refuse payment of the cash back where it suspects that any false or fraudulent claim is being made or where a claim has been made which does not comply with these terms.

The Promoter reserves the right to modify or extend the closing date and criteria of the promotion at its discretion, provided that no changes are to the detriment of the consumers.

Claims are not transferrable or assignable.

The Promoter (or its associated or affiliated companies or third parties who have licensed its brands to the Promoter or contributed to the application) (Content Owner) own or license from third parties all application content. All application content remains the sole property of the applicable Content Owner and is protected under all relevant copyright, trademark and other applicable laws. Nothing on the application should be construed as granting any license or rights to use or distribute any application content, without the Promoter’s express written agreement or of the other applicable Content Owner.

This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Entrants understand that they are providing their information to the Promoter and/or agencies acting on its behalf and not to Facebook.

The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including, but not limited to suppliers associated with this promotion and as required, to regulatory authorities, or use such information to contact the claimant in relation to this promotion. The claim is conditional on providing this information. If the claimant marks the applicable box, the Promoter may use the claimant's personal information for the purposes specified at the time of collection. Claimants should direct any requests to access, update or correct information to the Promoter. All claims become the property of the Promoter. These Terms and Conditions are deemed to incorporate our privacy policy and by entering the promotion, you accept the terms and conditions of our privacy policy. For further details see our privacy policy.

This promotion and these Terms and Conditions are governed by New Zealand law.

The Promoter is Fisher & Paykel Appliances Ltd of 78 Springs Road, East Tamaki, Auckland, New Zealand 2013.