up to $600 Cashback or Discount

Participation in this promotion is only open to New Zealand residents 18 years and over. Employees of the Promoter are ineligible to claim.

This promotion applies to purchases of A grade products only and does not apply to purchases of trade seconds or refurbished products.

The offer is not applicable to trade (commercial) or wholesale suppliers, this includes but is not limited to purchases made from suppliers that do not generally sell direct to the public.

The promotion commences 12.01am NZST 15 August 2026 and closes 11.59pm NZST 31 October 2026 (Promotional Period) . Claims must be received by the Promoter by 11.59pm NZST 31 January 2027 (Claims Closing Date) . Any claims received after this date will be ineligible.

Discount

Purchases via the Fisher & Paykel website

The applicable discount will be automatically applied in your cart at checkout if you purchase a qualifying Heat Pump Dryer and Washing Machine pair in a single transaction via the Fisher & Paykel website /nz/shop-now. The discount will only be available during the Promotion Period.

Cashback

Claim your Cashback via online redemption.

Once the products have been delivered you must register for your claim online.

When registering your claim you must confirm acceptance of these full Terms and Conditions and supply the following information, failure to do so may result in the invalidation of your claim and forfeiture of any cashback:

1. Contact details - customer name ( which must match the customer's name on the proof of purchase ), address, daytime contact phone number and bank account details, including Account Number and Account name. The Promoter accepts no responsibility for the customer providing incorrect account details.
2. Products and serial numbers of your Qualifying Products. These can be found on your product and/or product carton. Please ensure that these are obtained before installing the product(s).
3. Copy of your proof of purchase - a receipt/tax invoice indicating the customer's name, date of purchase, store (including address), invoice number, details of Qualifying Products including model number, the price paid (excluding any additional charges eg warranty costs) and total invoice amount, you can do this by:
   1. Computer - scan your proof of purchase and save as a PDF.
   2. Smartphone - take a photo of your proof of purchase from your smartphone and make sure it is in focus & legible.

If your claim is approved you will receive an approval email.

To follow up on the status of your claim, or if you do not receive your cashback within 45 days of your approval email, please contact the Promoter at /nz/help-and-support/contact-us or by email at NZ.Promotions@fisherpaykel.com and include your full name, contact number and unique code (found in your approval email).

If a Qualifying Product is on backorder ('out of stock') a deposit on that product must be paid during the Promotional Period to be eligible for this offer. Full payment and receipt of the product(s) (and therefore access to the product serial number) must occur before the Claims Closing Date in order to lodge an online claim for the Cashback. The Cashback promotional offer is not available to customers who choose to delay delivery of their Qualifying Product(s) beyond the Claims Closing Date as the provision of serial numbers is mandatory for entry into this promotion.

The claimant agrees that if they receive the cashback but then return the Qualifying Product(s) under any returns policy the retailer may have, they will also be liable to repay the cashback to the Promoter.

Claims are not transferrable or assignable.

The claimant is responsible for providing the correct bank account details. If the bank details provided are incorrect and payment of the cashback cannot be completed, the claimant's claim will be declined and the Promoter will contact the claimant to advise that payment cannot be made. The claimant will then be required to submit a new online registration form with the correct bank details. Other than as set out here the bank account details provided in the online register form cannot be changed.

All claims are subject to verification by the Promoter. The Promoter reserves the right, at any time, to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Any misrepresentation or fraudulent information submitted by the claimant will disqualify the claim.

If the Promoter is unable to verify the authenticity of the serial number supplied during the claim process, the claimant shall, if requested by the Promoter, provide an electronic image of the serial number or cut out and post in the serial number from the product carton.

The Promoter reserves the right to withhold and / or refuse payment of the cashback where it suspects that any false or fraudulent claim is being made or where a claim has been made which does not comply with these terms.