Chat to our support team now
using the pop up link below
Alternatively, call us 24/7 on
08000 886 605
Office Address
Fisher & Paykel Appliances
420 Cob Drive
Swan Valley
NORTHAMPTON NN4 9BB
How can we help?
To save you time, we've compiled some of the most frequently asked questions below.
Appliance Purchases & Payment
Delivery of Appliances
Connected Appliances
Appliance Installation
If you need help with installing your appliance, we recommend hiring a professional installer, and our Customer Care team would be happy to recommend someone. Ask them in the live Support Chat box on this web page, or you can call them on 08000 886 605.
Appliance Details & Registration
Carbon Impact
Yes, we have published a Carbon Impact Report, which outlines our goals, and the strategy, roadmap, progress and actions we are taking to mitigate the negative impact we have on the climate. We believe a focus on carbon emissions reductions is urgent and is required to deliver a meaningful benefit for future generations.
Approximately 87% of our total carbon emissions come from the use of our appliances across their lifetime. Around 70% of our total carbon emissions come from the generation and supply of electricity to power the use of our appliances.
You can find out more about this on pages 5, 12, 14 and 19 of our Carbon Impact Report.
Our goals are to reduce total (Scope 1, 2 and 3) carbon emissions per-appliance-sold by 50% by 2030 and by 90% by 2050, from our 2020 baseline. For more detail on our carbon goals and per-appliance-sold metric, please see page 13 of our Carbon Impact Report. We will report our total carbon emissions and our progress towards our per-appliance-sold goals on an annual basis for transparency.
Yes, it is available to download here.
For Media enquiries please contact:
Andrew Luxmoore, Senior Corporate Communications Specialist