GETTING STARTED WITH SMARTHQ™
Fisher & Paykel connected appliances integrate seamlessly with SmartHQmc, letting you remotely control, monitor and manage your products from a single app. For hands-free help, your connected appliances will also work with Google Assistant and Amazon Alexa.
1. DOWNLOAD SMARTHQ™
Then sign in or create an account. If you’re creating a new account, you’ll be asked to verify your email address, then return to the app to sign in.
2. SÉLECTIONNER VOTRE APPAREIL MÉNAGER
After signing in, select the appliance you want to connect, and the type.
3. CONNECTER VOTRE APPAREIL MÉNAGER
The connection experience varies per product. Within SmartHQmc, once you have selected your appliance, you'll be guided through steps to connect . Once connected, tap the button at the top right of the app to set up additional appliances.
Need more guidance? View step-by-step guide
FREQUENTLY ASKED QUESTIONS
Cherchez le modèle sur le site Web de Fisher & Paykel. Dans la section « Spécifications » de la page du produit, vous verrez « Connectivité Wi-Fi » ou « Appareil ménager Fisher and Paykel connecté ». Vous pouvez également consulter la page « Connexion Wi-Fi » ou « Connexion Wi-Fi et contrôle à distance » dans le guide d’utilisateur de votre appareil ménager.
Open the SmartHQ™ app, then tap on your connected appliance icon and you'll be able to see its status and a range of ways you can control it.
Oui, créez un compte SmartHQmc, puis communiquez vos renseignements de connexion avec les personnes à qui vous désirez donner accès à votre compte de contrôle des appareils ménagers connectés. We recommend only sharing these details with people in your household that you know and trust, and that you use a strong password.
You'll need stable home Wi-Fi that can maintain a good connection to the part of your home your appliances are located. Connected Home appliances use 2.4ghz frequency and WPA encryption as a minimum. We recommend using WPA2 or WPA3 encryption if available. If you use a VPN, gateway login or have a non-standard environment, get in touch with us to check if you can connect.